From MAX Credit Union
MAX is taking steps to protect the health and safety of our members, staff and communities while ensuring the delivery of all the financial services our members expect.
Beginning Friday, March 20, MAX will operate by drive-thru and Call Center hours only. Lobbies will be accessible by appointment only. (Appointments may be made through our mobile banking app, or by calling our call center.)
We are committed to making sure members continue to have access to critical banking services. In addition to teller transactions and other services offered through our drive-thru windows, we strongly encourage members to use the MAX Mobile Banking app and online banking for self-service for your daily account access. MAX ATMs will also remain open 24/7. If you are not already using these services, please visit myMAX.com to learn more and check the times of each branch’s drive-thru hours.
You can contact the MAX Call Center at:
Local: (334) 260-2600
Toll-free: 1-800-776-6776
Monday — Friday from 8:30 a.m. to 11:00 p.m. CT
Saturday — Sunday from 9:00 a.m. until 5:00 p.m. CT
MAX strongly encourages members to use their debit and credit cards when making purchases. In addition, you may prefer to pay with your digital wallet, such as Apple Pay, Samsung Pay, or Google Pay, to avoid touching bills, coins, or cards during this outbreak. This MAX webpage will guide you on how to get started and add your MAX debit or credit card to use digital wallet for your next purchase: https://www.mymax.com/accounts/mobile-banking/max-digital-wallets.
As we continually monitor the situation, rest assured that MAX will provide the latest updates at www.myMAX.com.
